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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Danny Blackwood

March 6, 2023

5  out of  5 rating by Danny Blackwood
"Such amazing service, the teams always on point with notifications for appointments an update policy. They always find what best fits my needs as well, not just a job to them."

Miriam Roth

March 2, 2023

5  out of  5 rating by Miriam Roth
"We have been with State Farm for over 35 years and working with Tracey West for the majority of those years. She is very knowledgeable and is a pleasure to work with. She will make sure you have the best plan for your vehicles/home/etc. I would highly recommend this agent for your insurance needs."

Derek Wiedenfeld

February 27, 2023

5  out of  5 rating by Derek Wiedenfeld
"Everyone on the Schell team is amazing to work with and really knowledgeable! My wife and I recently had our review with Tracey which was a great experience and we left knowing our insurance needs are properly taken care of. I would recommend this agency to anyone!"

Elisa Sanchez

February 17, 2023

5  out of  5 rating by Elisa Sanchez
"(Translated by Google) Very good attention and professionalism with which they work. Recommended 100% (Original) Muy buena la atención y el profesionalismo con el que trabajan. Recomendado 100 %"

Garrett Jensen

February 16, 2023

5  out of  5 rating by Garrett Jensen
"They have been super helpful and communicative!"

Brianna Young

February 7, 2023

5  out of  5 rating by Brianna Young
"My agent is knowledgeable, kind and quick to respond to any questions I have."

Jena Cuozzo

January 18, 2023

5  out of  5 rating by Jena Cuozzo
"Love working with Evan. I would recommend him highly to anyone looking for an agent."

Rod Wagner

December 16, 2022

5  out of  5 rating by Rod Wagner
"Over many years we have had consistent, reliable, and professional service from the good people at the Gerit Schell agency. When we've needed information they have provided immediate response. When we've needed help with an insurance issue they've provided just what was needed. Highly recommended to anyone needing insurance coverage. Special thanks to Tracey and Shannon."

Gloricelly Roman

December 15, 2022

5  out of  5 rating by Gloricelly Roman
"Gerit is a great agent, very professional and caring for his customers. He’s been my agent for two years now and I’m looking forward to continue to work with him!"


December 15, 2022

5  out of  5 rating by cidisdead
"Got me the same full coverage, and home insurance for a cheaper rate than I was paying under another insurance company! Amazing customer service as well."

Melissa Leuty

December 8, 2022

5  out of  5 rating by Melissa Leuty
"The team at thus state farm office are amazing! Willing to assist and always checking to make sure you and your policy are taken care of. Highly recommend!!"

Deon Van Fosson

December 1, 2022

5  out of  5 rating by Deon Van Fosson
"I was on the bubble to research replacement insurance but had such a good experience after a wreck with agent Shannon Brooks I am not going to change. Thanks Shannon!!!"

Shanda or Dan

November 30, 2022

5  out of  5 rating by Shanda or Dan
"Shannon is always on the ball!! Responding quickly!!!"

Kimberly Berger

November 4, 2022

5  out of  5 rating by Kimberly Berger
"We have worked with Jordan Hank from this office since we first got our policies. He has been extremely helpful and goes above and beyond. He has also helped our kids with their policies. He is truly an asset to State Farm. Jordan makes insurance make sense and finds the best solutions for your needs. Highly recommend this office."

Tara Borden

November 3, 2022

5  out of  5 rating by Tara Borden
"We have always received great and positive customer service from Jordan. He always checks in with our family to make sure we are getting the best service. We appreciate you."

Roger Wolfe

November 1, 2022

5  out of  5 rating by Roger Wolfe
"We have been with State Farm since 1974 and the Ray Thompson/Gerit Schell Agency here in Lincoln since we moved here in ‘91. For many of those years, we have been blessed to work with two people who have always gone the extra mile to take care of our needs. They are Shannon Brooks and Tracey West. They know you personally and treat you like family. Any time an insurance related need arises (i. e. producing documents to a lending institution to verify insurance coverage), we know that the need will be covered thoroughly and professionally."

Lana Erickson

November 1, 2022

5  out of  5 rating by Lana Erickson
"Everyone at Gerit’s office is always so helpful, but I do not n ow where I’d be without Shannon. She’s on top of it, so incredibly kind, and she just gets me. When I call the office, it feels like talking to a friend. Thanks for the best service ever!"

Jake Hess

October 26, 2022

5  out of  5 rating by Jake Hess
"Extremely helpful, quick and easy!"

Olexiy Panfilov

October 21, 2022

5  out of  5 rating by Olexiy Panfilov
"Great service from Lincoln,NE branch of State Farm insurance and personally from Evan Johnson. Thanks"

janice spicha

October 17, 2022

5  out of  5 rating by janice spicha
"I can’t say enough good about your office and staff. I especially would like to to praise Tracey West’s knowledge, and professionalism, I have been a client of State Farm for over 58 years. I always recommend your office to my family and friends because of years of positive dealings with Tracey. Tracey has been the absolute best to work with in covering any of my home, life and auto needs. Her explanations are thorough and she genuinely cares about her clients. Shannon also has been there to help me whenever Tracey was unavailable. Service like you and your staff provide is so appreciated."

Mike Krafka

October 14, 2022

5  out of  5 rating by Mike Krafka
"They're always respectful and very friendly on the phone when I call monthly to pay my premium"

Armin Terzic

October 10, 2022

5  out of  5 rating by Armin Terzic
"Highly recommend. My wife and I receive personalized coverages and our agent Evan Johnson looks for all possible savings we qualify for."

Joel Nielsen

September 14, 2022

5  out of  5 rating by Joel Nielsen
"Great service, and warm, friendly staff. Shannon Brooks made adjusting my car insurance coverage a breeze! Highly recommended."

Frank Rizzo

September 11, 2022

5  out of  5 rating by Frank Rizzo
"I have been with this organization for over thirty years, and it keeps getting better. This is a seriously well-run operation always aimed at customer satisfaction."


August 23, 2022

5  out of  5 rating by Sean
"These folks really care about their clients. My agent Evan always takes the time to explain details - even things he has probably answered hundreds of times. If his attitude represents the entire staff then you are in good hands no matter who answers the phone."