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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Helen Miller

April 1, 2024

5  out of  5 rating by Helen Miller
"Agent shannon is TOTALLY AWESOME. Friendly, knowledgeable, and super efficient taking care of our insurance needs."
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Delmar Williams

March 29, 2024

5  out of  5 rating by Delmar Williams
"I have always received great service from this agency. Shannon Brooks has been very helpful and provides timely information whenever I have a request or question."
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Troy Whitehead

March 26, 2024

5  out of  5 rating by Troy Whitehead
"Shannon is very helpful"
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Mark Munger

March 8, 2024

5  out of  5 rating by Mark Munger
"Shannon Brooks of Gerit Schell State Farm is absolutely outstanding in her interactions with the public. Her warm and friendly voice is so nice when calling State Farm usually when a person is upset when something or thing has been damaged and a claim needs to be filed. That calm, reassuring voice makes all the difference in a persons day and it did mine today. Brava to Shannon and Gerit Schell State Farm!! That office is just the best."
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Gary Cornish

March 5, 2024

5  out of  5 rating by Gary Cornish
"Always enjoy talking to Tracey and the other staff members. She makes me feel like I am an important pa rt of her client family."
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Laura Haniszewski

March 5, 2024

5  out of  5 rating by Laura Haniszewski
"I’ve been insured with State Farm for a couple years now, and Evan was very professional. I really appreciated the time he took to go over my current coverages and any other further options I may be interested in. It made me feel like I was being taken care of."
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Matt VanAbrahams

February 20, 2024

5  out of  5 rating by Matt VanAbrahams
"Shannon, Tracey, and Gerit go the extra mile to make sure that our business and personal insurance needs are always take care of."
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February 13, 2024

5  out of  5 rating by RRRZDAD
"Very prompt friendly service with numerous follow up phone calls and texts. Great customer service from Shannon Brooks. Thank you"
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Nicholas Higgins

January 30, 2024

5  out of  5 rating by Nicholas Higgins
"Great experience with this agency. Shannon is a true expert and always happy to answer any questions. She had us setup with auto coverage for our new vehicle in seconds over the phone!"
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Danny Blackwood

January 24, 2024

5  out of  5 rating by Danny Blackwood
"Shannon Brooks, was such an amazing help with info on what I should do with my vehicle being stuck during this crazy storm we had. Very much appreciated, an this is why I stick with State Farm."
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Lacy Mueller

January 18, 2024

5  out of  5 rating by Lacy Mueller
"In the last year of switching from Progressive to State Farm, my experience has been exponentially better with Jordan. He seems down to earth and to actually care about my satisfaction with their insurance and general life experience. It goes a long way, plus I'm still saving money. Win-win!"
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Jerica Barber

January 10, 2024

5  out of  5 rating by Jerica Barber
"We have had a handful of minor issues since we switched to State Farm but our customer service rep, Jordan H. has been more than wonderful addressing all of our questions and concerns. Timely responses, eager to help, and very kind! Everyone I’ve spoken with here has been super nice and helpful!"
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Tom Epps

December 4, 2023

5  out of  5 rating by Tom Epps
"Shannon Brooks is great! Handled my concerns and questions quickly and efficiently."
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Lori Thompson

November 30, 2023

5  out of  5 rating by Lori Thompson
"Thank you Tracey West for your excellent care of our claim! As always, you are kind, knowledgeable, and willing to help with all our questions. You are the best!"
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Pam Patzel

November 30, 2023

5  out of  5 rating by Pam Patzel
"I worked with Jordan today and he is friendly and knowledgeable. He helped me with setting payments for our insurance. It’s nice to work with such friendly people here at State Farm."
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Val Bothwell

November 28, 2023

5  out of  5 rating by Val Bothwell
"The team is excellent when I call. Very helpful, professional & you can tell they genuinely care for me and all my needs!! Great job people!! 👍😁"
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Darien Giles

November 28, 2023

5  out of  5 rating by Darien Giles
"Jordan was very helpful throughout the whole process would highly recommend him to others"
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Alison Reifert

November 21, 2023

5  out of  5 rating by Alison Reifert
"Jordan was wonderful helping me!"
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I Gorbun

November 16, 2023

5  out of  5 rating by I Gorbun
"Jordan is an amazing agent. He is upfront and honest about prices and changes. He makes sure that you understand all your options. Claims are hassle free and they make sure you are taken care of."
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Trisha Lind

November 2, 2023

5  out of  5 rating by Trisha Lind
"Always helpful in answering any questions or concerns. Walked us through all options to ensure our coverage covered us if anything should happen."
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Aaron Carlson

November 1, 2023

5  out of  5 rating by Aaron Carlson
"Best insurance company and team I have ever worked with. Gerit and his team are great and have earned our long term business for sure!"
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Dustin Korth

October 27, 2023

5  out of  5 rating by Dustin Korth
"Half the price for twice the coverage, glad I switched."
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Joshua Redwine

October 19, 2023

5  out of  5 rating by Joshua Redwine
"I would recommend to all my friends. Great service and staff!"
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Lana Ambrose

October 19, 2023

5  out of  5 rating by Lana Ambrose
"I have worked with Shannon Brooks for many years & have never been disappointed. She is professional, knowledgeable & does it all with a warm personality & smile! Thanks, Shannon!"
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Stacy Johnson

October 17, 2023

5  out of  5 rating by Stacy Johnson
"Evan was very punctual and attentive to what we were asking for in our insurance coverage. Great experience!"