Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sondra

Sondra

September 3, 2024

5  out of  5
rating by Sondra
"Very friendly and willing to help and assist. Helpful in discussing various ideas and sharing of information."
Profile photo of Carol Zanetti

Carol Zanetti

August 30, 2024

5  out of  5
rating by Carol Zanetti
"I’ve been with this location for years now. Shannon Brooks has been so helpful every time I call, no matter the issue or my (often) silly or repetitive questions. She always takes the time to explain clearly, thoroughly and patiently. I’ve received very helpful advice about my specific coverage needs. I wouldn’t trust my insurance to anyone else. Thanks to each of you at this office; you are greatly appreciated! I recommend them highly!"
We responded:
"Carol, Thank you for the very kind review! You are a great customer and we are lucky to have you. I can’t wait to tell Shannon the great things you have shared about her. Shannon is truly a gem and we all love working with her. Have a great weekend! -Gerit "
Profile photo of Dennis Rohren

Dennis Rohren

August 30, 2024

5  out of  5
rating by Dennis Rohren
"I recently did a review with Tracey West of my home property to make sure I was adequately covered. Tracey did an excellent job, in a very professional yet relaxed and friendly setting. Dennis Rohren"
We responded:
"Thank you Dennis! Tracey enjoyed meeting with you and we appreciate your business. Have a great weekend! -Gerit "
Profile photo of Kenny Neoc

Kenny Neoc

August 28, 2024

5  out of  5
rating by Kenny Neoc
"Awesome insurance company. Always super polite, patient, understanding and have always worked with me when pay dates didn't necessarily line up with due dates for insurance payments. State farm has provided the best insurance coverage of any insurance company that I've pursued. With that, I would like to send a special thanks to you all and please keep up the amazing work. GOD bless you all."
We responded:
"Thank you for the kind review Kenny! The team enjoys working with you and we appreciate the opportunity to help! Have a great day. -Gerit "
Profile photo of Brett Craig

Brett Craig

August 27, 2024

5  out of  5
rating by Brett Craig
"Helped more than any insurance company ever did"
We responded:
"Thank you Brett! We appreciate you and will continue to do our best-Gerit "
Profile photo of The Red King

The Red King

August 19, 2024

4  out of  5
rating by The Red King
"The State farm agency is always super helpful and more than informative they can always answer every question I've ever called for I have been super Fair on pricing me a lot better than most insurance"
We responded:
"Thank you for the kind review! We appreciate the opportunity to help and can’t wait to earn that 5th star from you! Have an amazing week and thank you again for being our customer."
Profile photo of C Jones

C Jones

August 8, 2024

5  out of  5
rating by C Jones
"A wind storm blew a huge tree onto my Hyundai, damaging the windshield. Spoke to the claims department, twice, and neither representative informed me of all available options until after my vehicle was deemed "a total loss" (b/c "estimate was more than the value of vehicle"). I called my agent and Shannon quickly contacted the claims department, sorted out the issues and patiently walked me through my questions and eased my frustrations. In the 36 years I've been a client, Shannon (and Tracy) have ALWAYS gone above and beyond to provide the best coverage for all of my vehicles and patiently explain and answer all of my questions, no matter how redundant or stupid. She is extremely knowledgeable and most importantly, trustworthy. A rare gem in the insurance world!"
We responded:
"Thank you so much for the kind review. That was quite a storm! Shannon enjoys working with you and will be glad to hear you felt great about how she helped out this time. Shannon and Tracey are truly a dynamic duo and our entire team is grateful that you are our customer. Looking forward to helping in the future!! Thanks again! -Gerit "
Profile photo of James Arthur

James Arthur

July 31, 2024

5  out of  5
rating by James Arthur
"Merit Schell Is my man to go to for Insurance? He is awesome, He tried to get me Life Insurance. But I couldn't get it on my situation. He saved Me money. The Office buy Pioneers park don't care. They just want to get in your pocket and try to charge People money. They don't care how to get money out of You for nothing Very money hungry. I'm glad I switched. James Arthur 11.11.89"
Profile photo of Heather Hulinsky

Heather Hulinsky

July 27, 2024

5  out of  5
rating by Heather Hulinsky
"My family is a State Farm family. ( I have literally been with State Farm since an infant) Gerit's Office is amazing. If something happens you can count on them to help. I would absolutely recommend them."
We responded:
"Thank you Heather! It is such a pleasure having you as a customer and the team and I will be looking forward to connecting again soon! -Gerit "
Profile photo of Shawnell Fischer

Shawnell Fischer

July 26, 2024

5  out of  5
rating by Shawnell Fischer
"State Farm is the way to go, and Evan is the best"
We responded:
"Thank you for the kind review Shawnell. Evan enjoys working with you a lot! -Gerit "
Profile photo of Vicki Nelson

Vicki Nelson

July 25, 2024

5  out of  5
rating by Vicki Nelson
"Since switching back to State Farm last year, we have been nothing but satisfied with the service and cost savings we've received! I don't think we've ever had an insurance agency be more diligent about service than Gerit Schell's office which is so refreshing. It's great being contacted periodically by our agent, Evan, just checking in with us to be sure everything is going well or if there's anything we need. SO glad we made the change!"
We responded:
"Thank you, Vicki! We are so glad you are back and will always do our best to take care of you. It was nice seeing you recently and hope to visit again soon! -Gerit "
Profile photo of Doug Pfeifer

Doug Pfeifer

July 23, 2024

5  out of  5
rating by Doug Pfeifer
"I always get quick, cheerful, professional and responsive service from Tracey and Shannon and all of the staff in Gerit Schell's office. They go above and beyond expectations and I refer them often."
We responded:
"Thank you for the kind review Doug and for the many years of being a great customer of ours! We appreciate you so much. -Gerit "
Profile photo of Sue Richards

Sue Richards

July 10, 2024

5  out of  5
rating by Sue Richards
"5 stars! I Love State farm! Always very helpful! Sincerely Suzanne Richards"
We responded:
"Thank you Sue! We are so lucky to have you as a customer. Have a wonderful week. -Gerit "
Profile photo of Marcia Cederdahl

Marcia Cederdahl

June 25, 2024

5  out of  5
rating by Marcia Cederdahl
"Everyone in this office has been so kind & caring - I truly appreciate the support & services they provide!"
We responded:
"Thank you Marcia! We are so glad that you are our customer and appreciate this very kind review. Have a great week, Gerit. "
Profile photo of Todd Neff

Todd Neff

June 13, 2024

5  out of  5
rating by Todd Neff
"Evan really did a good job appreciate there services."
We responded:
"Thank you Todd! I know Evan was looking forward to your visit this afternoon. We are grateful that you let us help with your insurance and will continue to do our best. Have a great weekend. -Gerit "
Profile photo of Kyle Summerlin

Kyle Summerlin

May 24, 2024

5  out of  5
rating by Kyle Summerlin
"Top notch. Evan has been a real life saver!"
We responded:
"Thank you Kyle! We are so glad to know things are going well with our office. Evan is a great teammate and I’ll be sure to share your kind words with him. -Gerit "
Profile photo of April Love

April Love

May 17, 2024

5  out of  5
rating by April Love
"Always so kind a d willing to help you get the lowest price."
We responded:
"Thank you so much for the kind review! We will always do our best for you! Have a great weekend. -Gerit "
Profile photo of Colin Anderson

Colin Anderson

May 14, 2024

5  out of  5
rating by Colin Anderson
"The whole team at this office has been extremely helpful and willing to do anything to help my wife and I! Shannon and Evan have both been great to work with and are always available. Would fully recommend them to anyone I know!"
We responded:
"Thank you Colin! We are grateful for the opportunity to help and will continue to do our best for you. Can’t wait to pass along your kind words to Evan and Shannon! Thanks again! -Gerit "
Profile photo of Elli Lamprecht

Elli Lamprecht

May 14, 2024

5  out of  5
rating by Elli Lamprecht
"Been great working with Shannon on getting a claim filed, it was effort free thanks to her. They are great at communicating whats going on and why."
We responded:
"Thank you for the kind review Elli. Shannon does her best to make it easy and I know she has enjoyed helping you and Mitchell with your claim. Happy to know things are going well. Thank you for being our customer. -Gerit "
Profile photo of Nancy Lowe

Nancy Lowe

May 13, 2024

5  out of  5
rating by Nancy Lowe
"I met with my gal Tracey West for an insurance review. As usual, she helped me navigate the complicated (to me) information and options. I appreciate her so much."
We responded:
"Thank you Nancy! Tracey is the best and really enjoys working with you. We appreciate your business and look forward to helping in the future! -Gerit "
Profile photo of Brianna Knudson

Brianna Knudson

May 7, 2024

5  out of  5
rating by Brianna Knudson
"Everyone at Gerit Schell is very helpful. I thoroughly enjoy working with them."
We responded:
"Thank you Brianna! We appreciate you being our customer and will always be here to help with your insurance. -Gerit "
Profile photo of Val Schmiedeskamp

Val Schmiedeskamp

April 24, 2024

5  out of  5
rating by Val Schmiedeskamp
"I was involved in an accident totaling my car about a week ago. Shannon took point on helping me with understanding claims and getting me to the correct State Farm Dept. You could not want a better person helping in a stressful time."
We responded:
"Thank you so much Val! We are lucky to have you as a customer and Shannon always enjoys helping you out. We all do! -Gerit "
Profile photo of Helen Miller

Helen Miller

April 1, 2024

5  out of  5
rating by Helen Miller
"Agent shannon is TOTALLY AWESOME. Friendly, knowledgeable, and super efficient taking care of our insurance needs."
We responded:
"Thank you Helen! Shannon really enjoys working with you as well. Thank you as well for taking the time to review with us today. Helps us to stay up to date with what is important to you. Have a great week! -Gerit "
Profile photo of Delmar Williams

Delmar Williams

March 29, 2024

5  out of  5
rating by Delmar Williams
"I have always received great service from this agency. Shannon Brooks has been very helpful and provides timely information whenever I have a request or question."
We responded:
"Thank you Delmar! Shannon was just talking about how much she enjoys working with you. We appreciate you! -Gerit "
Profile photo of Troy Whitehead

Troy Whitehead

March 26, 2024

5  out of  5
rating by Troy Whitehead
"Shannon is very helpful"
We responded:
"Thank you Troy! We are glad you are our customer and Shannon enjoys working with you too! "